Paragon Car Storage – Terms and Conditions

1. Definitions

"Paragon Car Storage", "Paragon", "we", "our" and "us" refers to Paragon Dent Repair Ltd trading as Paragon Car Storage.

"Owner" means the registered keeper, legal owner, authorised representative or person instructing Paragon Car Storage.

"Vehicle" means the vehicle and any contents delivered into our care.

"Storage Agreement" means the agreement between Paragon and the Owner for the provision of vehicle storage services.

2. Acceptance of Vehicles

Submission of an enquiry form does not constitute acceptance of a Vehicle for storage.

Storage space is subject to availability and a Storage Agreement only commences once Paragon confirms acceptance of the booking.

Paragon reserves the right to refuse any Vehicle for any reason.

3. Storage Charges

Storage charges are payable monthly in advance unless otherwise agreed in writing.

Current storage rates are available upon request. The applicable storage rate and storage arrangement will be confirmed by Paragon when the booking is accepted.

For Rolling Monthly storage, the monthly storage charge is not fixed for a set term and may be reviewed by Paragon from time to time. Paragon will give the Owner at least one calendar month's written notice of any increase. If the Owner does not wish to continue at the revised rate, they may give notice to end storage in accordance with Section 13.

For Fixed Term storage, the agreed storage rate will remain fixed for the duration of the 12-month fixed term.

Invoices must be settled by the due date shown on the invoice.

Paragon reserves the right to suspend additional services or withhold release of a Vehicle where charges remain outstanding.

4. Vehicle Condition and Documentation

The Owner warrants that all information supplied is accurate.

The Owner confirms that they are the legal owner of the Vehicle or are authorised by the legal owner to enter into this agreement.

Paragon may request proof of ownership, identification and supporting documentation at any stage.

Vehicle photographs and condition records may be taken upon arrival and departure for identification, condition recording and insurance purposes.

5. Owner Responsibilities

• The Owner remains responsible for:

• Maintaining appropriate insurance cover.

• Informing their insurer that the Vehicle is being stored.

• Ensuring all information supplied is accurate.

• Advising Paragon of any material changes affecting the Vehicle.

The Owner must not store hazardous, illegal, dangerous or prohibited items within the Vehicle.

6. Access to Vehicles

Access to stored vehicles is strictly by prior arrangement.

Paragon requests reasonable notice for vehicle access, collection or delivery.

Whilst every effort will be made to accommodate requests, immediate access cannot be guaranteed.

7. Vehicle Maintenance and Additional Services

Any Care Plan, maintenance, servicing, MOT arrangement, detailing, transportation, chaperone or other additional service undertaken or arranged by Paragon or a third party will only be provided where agreed with or instructed by the Owner.

Additional services are separate from the Owner's storage arrangement and may be added, amended or discontinued separately as agreed between Paragon and the Owner.

Third-party services remain subject to the terms and conditions of the relevant provider.

8. Insurance and Liability

Paragon maintains its own insurance arrangements in connection with its business activities.

The Owner remains responsible for maintaining appropriate insurance cover for the Vehicle at all times.

Paragon shall exercise reasonable care and skill in providing storage services.

Except where caused by our negligence, Paragon shall not be liable for:

• Mechanical failure.

• Electrical failure.

• Battery deterioration.

• Tyre degradation.

• Corrosion.

• Fluid leaks.

• Deterioration resulting from age, pre-existing condition or lack of use.

• Indirect or consequential loss.

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud or any liability which cannot legally be excluded under English law.

9. Vehicle Reliability and Care Plans

Paragon takes every reasonable step to care for the Vehicle whilst it is in storage.

Where selected, our optional Care Plan helps to reduce the effects of long-term storage through battery conditioning, periodic inspections and agreed maintenance services where instructed by the Owner.

The Care Plan and any other additional services are separate from the Owner’s storage arrangement and do not form part of any minimum or Fixed Term storage commitment unless expressly agreed otherwise in writing. Additional services may be added, amended or discontinued separately as agreed between Paragon and the Owner.

Motor vehicles are complex mechanical and electrical machines and components may fail without warning due to age, wear, manufacturing defects, deterioration or circumstances beyond our control.

Whilst our Care Plan is designed to help minimise the risks associated with long-term storage, it does not guarantee that a Vehicle will start, operate correctly or remain free from mechanical or electrical faults.

Paragon cannot accept responsibility for failures resulting from normal wear and tear, age-related deterioration, pre-existing faults, manufacturing defects or failures that are not caused by our negligence.

If a problem is identified during storage, we will notify the Owner as soon as reasonably practicable and, where requested, assist in arranging inspection or repair.

10. Personal Property

Personal belongings left inside a Vehicle remain at the Owner’s risk.

Paragon will not be responsible for loss of or damage to personal belongings left within a Vehicle, except to the extent that such loss or damage is caused by Paragon’s negligence or where liability cannot lawfully be excluded.

11. Keys

The Owner agrees to provide Paragon with any keys reasonably required for the storage, care and movement of the Vehicle whilst it remains in our care.

Paragon will take reasonable care to keep all keys secure whilst they are in our possession.

12. Vehicle Collection and Release

Vehicles will only be released to the Owner or an authorised representative.

Outstanding balances must be settled in full prior to release unless otherwise agreed in writing.

Paragon may require proof of identity before releasing a Vehicle.

13. Storage Term and Termination

The applicable storage arrangement will be confirmed when Paragon accepts the Owner's booking and will be either Short-term Storage, Rolling Monthly Storage or Fixed Term Storage.

13.1 Short-term Storage

Short-term Storage is storage agreed for a period of up to and including three months.

The anticipated storage period will be agreed when the booking is accepted. If storage continues beyond three months, the Agreement will move to the applicable Rolling Monthly storage arrangement and rate, subject to availability.

13.2 Rolling Monthly Storage

Rolling Monthly Storage is intended for storage periods of more than three months and continues from month to month until terminated by either party giving one calendar month's written notice.

The monthly storage charge is not fixed for a set term and may be reviewed from time to time in accordance with Section 3.

Storage charges remain payable throughout the notice period, whether or not the Vehicle is collected before the end of that period.

All outstanding charges must be paid in full before the Vehicle is released.

13.3 Fixed Term Storage

Fixed Term Storage is a commitment for a period of 12 months.

The agreed storage rate will remain fixed for the duration of the 12-month Fixed Term. Charges may be paid monthly in advance or, where agreed with Paragon, in full.

If the Owner asks to end the Agreement and remove the Vehicle before expiry of the Fixed Term, early termination will not automatically entitle the Owner to a refund of sums already paid or release the Owner from sums falling due.

Any sums retained or payable following early termination will be limited to Paragon's reasonable losses arising directly from the early termination. Paragon will take reasonable steps to mitigate its losses, including seeking to re-let the allocated storage space where reasonably possible.

Where charges have been paid in advance, any refund due will be calculated after taking account of Paragon's reasonable losses resulting from the early termination.

13.4 End of a Fixed Term

At the end of the 12-month Fixed Term, storage will continue on a Rolling Monthly basis unless the Owner gives notice to end storage or a further Fixed Term is expressly agreed between Paragon and the Owner.

The Rolling Monthly storage rate applicable at that time will apply. Paragon will notify the Owner before the Fixed Term expires of the applicable ongoing rate and remind the Owner that the Agreement will move to Rolling Monthly storage unless they choose to end storage.

Once the Agreement has moved to Rolling Monthly storage, either party may terminate it by giving one calendar month's written notice.

13.5 Termination by Paragon

Paragon may terminate the Agreement on reasonable written notice.

Paragon may require the Vehicle to be removed sooner where there is a serious breach of the Agreement, including persistent non-payment, or where continued storage of the Vehicle presents a legal, safety or security risk.

Termination does not affect any charges or other liabilities which accrued before the termination date.

14. Unpaid Charges and Right of Lien

Paragon shall have a lien over any Vehicle stored with us for unpaid charges.

Where charges remain unpaid, Paragon reserves the right to retain possession of the Vehicle until all outstanding sums, costs and expenses have been settled.

Where a Vehicle remains uncollected and charges remain unpaid for an extended period, and reasonable attempts to contact the Owner have been unsuccessful, Paragon reserves all legal rights available to recover outstanding sums and storage charges.

The Owner shall be responsible for any reasonable legal and debt recovery costs incurred by Paragon in recovering outstanding sums.

15. Force Majeure

Paragon shall not be liable for any delay or failure to perform its obligations where this results from circumstances beyond our reasonable control, including but not limited to fire, flood, storm, severe weather, power failure, government action, civil disturbance or other unforeseen events beyond our reasonable control.

16. Data Protection

Personal information supplied by Owners will be processed in accordance with applicable UK data protection legislation and used for the purposes of providing and administering our services, communicating with Owners, processing payments, maintaining business records and complying with our legal and regulatory obligations.

Personal information will only be shared with third parties where reasonably necessary to provide an agreed service, where required by law, or with the Owner’s consent.

17. Governing Law

These Terms and Conditions and any Storage Agreement between Paragon and the Owner shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from these Terms and Conditions or the Storage Agreement shall be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer law provides otherwise.

These Terms and Conditions are reviewed periodically and may be updated from time to time.